Payment
All payments must be received by the due date. Failure to comply with payment terms may result in the sponsor not receiving full benefits as outlined in the package.

All sponsors’ benefits are conditional on receiving payment, and receiving artwork, goods etcetera in a timely manner and are subject to meeting publication deadlines.

Should a sponsorship benefit precede payment that benefit will no longer be available to the sponsor.

Cancellation
Notification of cancellation must be submitted in writing to the Conference Organisers prior to 24 February 2025 (50% of total sponsorship will apply as a cancellation fee). Cancellations made on or after 24 February 2025 will receive no refund.

The sponsor and/or exhibitor shall not be entitled to any refund in the event of cancellation of the sponsorship because of industrial action, blackouts or any cause outside the control of the Conference Organisers.

Exhibition trade display allocation
All exhibition trade displays will be allocated by level of investment and then on a “first come, first served” basis.

IHEA has the exclusive right to allocate exhibition trade displays available to the exhibitor and may alter the exhibition, should it prove necessary. The exhibitor’s wishes will be considered as far as possible.

The final exhibition floor plan may vary resulting in trade display position changes from the original floor plan due to updated trade floor plans.

Exhibitors
Must have current public liability insurance cover for their trade displays.

Are wholly responsible for the security and safekeeping of items and staff at their trade displays.

Will be responsible for any damage to the walls or the floor of the building occupied by the trade display.

Will be responsible for any loss or damage to the trade display, partitions, electrical fittings, and lights provided for the exhibitor.

The offering and distribution of promotional materials may only take place within the immediate vicinity of trade display, except where expressly permitted.

Participation is entirely at the exhibitors’ risk. The exhibitor guarantees the Conference Organisers against all claims by third parties in consequence of damage caused by the exhibitor during the exhibition.

Conference Organisers
May postpone or amend the time the exhibition will be held to a more suitable time.

Shall not be held liable for any losses, damage, or injuries caused except in cases of demonstrated negligence.

Liability waiver
In the event of industrial disruptions and any other circumstances that occur that mean the IHEA Healthcare Facilities Management Conference cannot take place, the organisers accept no responsibility for losses incurred by conference participants, sponsors and exhibitors.

Participation in the exhibition does not imply any endorsement or approval by IHEA, and IHEA takes no responsibility in relation to the displays, products representations or promotional material of the participants. IHEA has not assessed, endorsed or approved any display, product representation or promotional material.