Registration Terms and Conditions

PAYMENT OF REGISTRATION FEES

Payment must accompany all registrations and may be completed by credit card payment at time of submission (MasterCard or Visa).

• Early bird registrations are open to all delegates.
• Early bird registration, including payment, closes on Saturday 31 August 2024.
• Registrations close at 5pm, Monday 21 October 2024. No registrations will be processed after this date.
• All bookings incur a 3% booking fee.

Credit card payments

• All payments must be made in Australian Dollars ($AUD).
• All credit card details are gathered through a secure PCI and DSS (Payment Card Industry Data Security Standard) website and payment system so that all credit card details are fully protected at all times.
• Australian Goods and Services Tax (GST 10%) has been included in all registration pricing and is subject to change without notice.

REGISTRATIONS

• Registration confirmation will be emailed to attendees once registration is processed and the payment is received. A tax invoice will be attached your confirmation email. If you have not received confirmation within seven days, please contact Iceberg Events.
• Additional/single event tickets can be purchased during the registration process.
• Partners of AMS members are eligible to purchase event tickets at member prices.

AT THE EVENT

• Delegates are required to come to the registration desk on arrival at the event to collect your name badge.
• You will be provided with a barcode closer to the event date. This will be emailed to you and available to you on the event app, where you can scan it when registering and collecting your lanyard.
• Catering such as morning/afternoon teas, lunches, canapes etc. as appropriate is provided for all registrations to each event. Please see Special Requirements below for information on advising your dietary needs.
• The happy hour on Wednesday 30 October is free of charge to all Conference Super Saver delegates and Day 1 (Wednesday) delegates, as well as sponsors/exhibitors (if included in package). For catering purposes please indicate your attendance at this event during the registration process.

DELEGATE CANCELLATION / REFUND POLICY

• Cancellations and substitutions must be advised to the Conference team in writing. Please email Iceberg Events if you wish to cancel your registration.
• Substitutions
• Delegates unable to attend the conference are welcome to nominate a substitute delegate at any time. Part substitutions will not be accepted.
• If there is no one that can be nominated as a substitute delegate, a full refund of registration fees, less a cancellation fee of $75 will be made if the written cancellation is received by Monday 30 September 2024.
• Cancellations
• Registration cancellations received by Monday 30 September 2024 will receive a full refund, less $75 cancellation fee.
• Registration cancellations received between Tuesday 1 October and 21 October 2024 will receive a 50% refund less the cancellation of $75.
• No refunds will be given for registration cancellations received on or after Monday 21 October 2024; however, a substitute delegate may be nominated within this time.
• Refunds
  
• Refunds for cancellations will be processed to your designated bank account within 3-5 business days and where written cancellation has been received by the AusMac2024 Conference team prior to the event.
• Refunds from any deposits forwarded to hotels, tour companies or other related business will be at the discretion of the supplier.

COVID EVENT CANCELLATION POLICY

If the event is cancelled or postponed due to Covid, delegates, exhibitors and sponsors are entitled to a full refund, or may elect to transfer their booking to the new dates (if applicable).

SPECIAL REQUIREMENTS

Special dietary/mobility requirements should be advised during the registration process. Special requirements will not be catered for unless requested before the registrations close date. Please email the Conference Team at Iceberg Events if you have any specific requests.

PRIVACY POLICY

Collection and storage of your personal information is done so for the purpose of providing you with services relating to your event registration. The event organiser supports the Privacy Principles as contained within the Privacy Act 1988 (Cth), as amended.

CONFERENCE APP

Upon registration, your contact details including names, position and organisation will be updated on the Conference App where other delegates can view your profile and send a message via the app. You will have an opportunity to opt-out from this when you first log-in to the app. Your conference app log-in details will be sent to you prior to the conference.

PHOTOGRAPHY AND VIDEO

• Photography and/or video of delegates at conference events may be undertaken by the event organiser. In registering for the conference, all delegates grant permission to the event organiser, its agents and others working under its authority, to take and to have full free use of video/photographs containing their images/likeness. It is understood these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for the event organiser.
• Delegates agree they are not entitled to remunerations, residuals, royalties or any other payment from the event organiser in respect of their image/likeness or its use. Delegates release, discharge, and hold harmless, the event organiser and its agents from any and all claims, demands or causes of actions that they hereafter have by reason of anything contained in the video/photographs. Should a delegate not agree to the above image release, they must advise AMS in writing (office@macadamias.org).